Skip to content
  • Login
Millers Ale House

Millers Ale House

millersalehouse.com
What is your customer experience with Millers Ale House?

Millers Ale House Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Millers Ale House has 2.4 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Atmosphere, Excellent service, Food.
    Cons: Bad food, Cleanliness, Idiot.

  • Recent recommendations regarding this business are as follows: "Not going ever", "If you’ve never been to a Miller’s Ale House restaurant, you’re missing out on great food, nice ambience, & very helpful staff.", "Stay away", "Avoid unless you like raw meat and runny fish served by a McDonald's flipper.", "Not to go there if the issues are not resolved".

View full overview ›

Media from reviews

Millers Ale House - Awful service and Terrible food on my husbands birthday
Millers Ale House - Awful service and Terrible food on my husbands birthday - Image 2Millers Ale House - Awful service and Terrible food on my husbands birthday - Image 3Millers Ale House - Bad meal and presentationMillers Ale House - The most surreal experience ever. What happened to to Miller’s?Millers Ale House - The most surreal experience ever. What happened to to... - Image 2Millers Ale House - Racism towards regular visitors
View all media ›

Top Millers Ale House Reviews

Positive Review

"Order uncooked"

stars-rating stars-rating stars-rating stars-rating stars-rating

My order was under cooked chicken was raw and the jalapeños were poorly breaded I always have a great experience up too yesterday

Critical Review

"Awful service and Terrible food on my husbands birthday"

stars-rating stars-rating stars-rating stars-rating stars-rating

I've been to this place so many times. And this was the worst. I have pics of our food, including our baked potato that got microwaved about 6 times. We...

Show reviews that mention
food manager restaurant order service mistakes cook rare medium staff
Filter review
Sort by
Resolved
Taleya Kuh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hanover, Pennsylvania

Resolved: I AM WAITING FOR A REFUND.THEN I WILL GIVE A REVIEW

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 06, 2025

I am still waiting for a refund for my dining experience on August 3rd, my bill was $51, 47 cents. Went to add the tip.

She had to redo it and then rang in the amount of 6147, and both of these amounts came out of my checking account. I need to be in they reimbursed fifty one dollars and forty seven cents, what's taken so long?I was there, august.Third, today is the sixth and still haven't gotten a refund

Original review Aug 06, 2025

Went to your establishment on August 3rd and was charged. Double by mistake, because wanted to add a tip.

My bill was $51.47, and they charged me $61.47 a total of a 112. $, when will I receive my refund of 51?

Dollars and 47 cents. I'm still waiting

View full review
Loss:
$51
Ashley J Qiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful service and Terrible food on my husbands birthday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Millers Ale House - Awful service and Terrible food on my husbands birthday
Millers Ale House - Awful service and Terrible food on my husbands birthday - Image 2
Millers Ale House - Awful service and Terrible food on my husbands birthday - Image 3

I've been to this place so many times.

And this was the worst.

I have pics of our food, including our baked potato that got microwaved about 6 times. We weren't late customers. Our fillet also had so much fat in it that only the middle was okay. Spoke to the GM at the I Drive Orlando, Florida.

So, so, so many times. Been waiting for a gift card for months. I've been speaking to her weekly, and her words don't add up. I spent over $70 on my husband's dinner, and it was just an awful night for such a big night for him.

Hoping to get that gift card like promised months ago on Iasas. Thank you.

View full review

User's recommendation: Not going ever

Rick C Dyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad meal and presentation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Millers Ale House - Bad meal and presentation

My steak was ordered medium well and came out medium rare. It was politely sent back to be cooked a bit more.

This occurred in a store in Daytona Beach, FL, on November 16, 2024. When it was brought back to the table, the steak looked nasty with blood all over the top. I really do not know how the cooks or server could think that this is how food should be served. I was very disappointed, for I do not complain much in life.

It looked simply gross and was as tough as shoe leather after one bite. Ultimately, I had the manager remove it from the bill.

View full review

Preferred solution: Just to see that it does not happen again

Jaquarious Gyu

Former employee W2s

My name is Anthony Harding, I am a former employee and am looking to acquire my W2s from last year. Thank you.

View full review
Gracie Jva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Need to talk to live person Senior very upset. Please call me at 215500**** name is Daniel Halpin in Bensalem,pa

View full review
Thomas R Ldk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Compliment

On Sat 10/26 my fiance & me went to your restaurant at 1664 Route 22 East in Watchung. On arriving at the front desk Jaleena walked us to a booth.

Realizing that it was too loud in that area, I walked through the doors to the bar area which also had booths. I noticed that the speakers were a little bit lower & that a booth was open. I walked back to Jaleena & asked if I could have that other booth instead. She went to look at the booth to make sure it was clean.

She came back & said shed have someone clean the table & she would come back to me when it was ready. I could see the other booth from where we were & after someone removed the glasses, she herself went over & cleaned the table herself. I thanked her, at which time I asked her for her name, gave her a nice tip, & told her that I would be contacting Millers Ale Customer Service & leaving them a nice review about her. And went above & beyond to satisfy a customer she had never met & my fiance were very impressed by that.

This was our 1st time at this particular restaurant, but we have been on the Route 9 restaurant in Woodbridge NJ.

We love your food & will continue to visit your establishments because your food is great. The ambience is nice & comfortable, & your staff is ALWAYS courteous & professional.

View full review

Preferred solution: N/A

User's recommendation: If you’ve never been to a Miller’s Ale House restaurant, you’re missing out on great food, nice ambience, & very helpful staff.

Anonymous
map-marker Ocklawaha, Florida

Order uncooked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My order was under cooked chicken was raw and the jalapeños were poorly breaded I always have a great experience up too yesterday

View full review
Anonymous
map-marker Port Saint Lucie, Florida

Food and service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On Saturday, October 12, 2024. My family which was 10 of us celebrating my grandson's 18th birthday and him being accepted going onto the Marines.

We placed our order (food & drinks). Then a group at least about 20 people came in and seated in our section area. Which was cool. They received orders before we did..

So we started like where is our order of drinks? Do you know that large group finished eating before we did.. We call the manager, General manager over. We had a couple of bartenders called in at the last moment..

Not only that, but we had issues with my son and granddaughter drinks wasn't right and horrible. Both of their food was wrong. Kept getting different waiters and each one pointing the finger at the other for the error and mistakes. So my granddaughter and son didn't eat anything and the other family members said the food was somewhat warm like it preheated up.

The lady manager was so rude and told my son she wasn't giving any discount that the birthday kid and other kid had eating more of their food.it was so much went on. Then I asked for another manager Ted came over and said he would give some credit.

My son and his daughter did eat or have anything to drink and had to sit there the other family members finished what was so call meal.. It was a special occasion and trying not to really make a scene.

Miller's Ale in Coral Springs,.Fl

View full review
Anonymous
map-marker Orlando, Florida

Order uncooked

I'm still waiting on my refund to my card is has almost been a week I call the restaurant and talk to multiple managers and nothing has been done

View full review
Steve D Ays

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

Badly cooked food from an argumentative burger flipper cook

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 07, 2025

It didn't change. The "fish n chips" is Cole slaw with a few fish bits served by a jerk. Five years later, it's still garbage.

Original review Sep 14, 2024

Hire a chef that's actually trained to prepare food. Hire a manager that isn't afraid of her cook. Hire kitchen staff that didn't learn from a fast food restaurant.

View full review
Loss:
$35
Pros:
  • Excellent service
Cons:
  • Idiot chef

User's recommendation: Stay away

Steve D Ays

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

No apology has made in two years.

Horrible under-cooked food by an incompetent fry cook calling himself a 'Chef' and blaming an excellent waitress for his errors. There is a difference between medium well and medium rare.

He obviously doesn't know this. If you argue, it's your fault, not his incompetency. Avoid.

You will get no acceptance of their errors, or corrections of their mistakes. You will be at fault, not His Royal Highness, the fry cook.

View full review
Loss:
$35
Pros:
  • Great service
Cons:
  • Idiot
  • Incompetent chef

Preferred solution: Apology

User's recommendation: Avoid unless you like raw meat and runny fish served by a McDonald's flipper.

JT J Bim
map-marker Sterling, Virginia

Ridiculous behavior by your employee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was at your Sterling location, just like any other Sunday NFL game day. I have spent quite a bit of money in your restaurant and bring a good crowd in with me.

I dont want any attention. I just quietly socialize and do my game. However, you have multiple TVs in that location and you have window blinds that are broken and will not go down. My group had to move multiple multiple times.

These issues are going on over a year. I asked for the GM and he wasnt on duty. Instead the kitchen manager came out to talk to me so I could communicate my frustrations about the situation. I told him its not you.Im just communicating my frustrations with the lack of dealing with customer experience.

He walked away from me.totally unprofessional. As he walked away he heard my frustration in the fact that he walked away and he came back and kicked me out of the restaurant. All I want is for this location to deal with its issues and give the best experience possible.

I would appreciate a call back to discuss. Please let me know when available.

View full review
Loss:
$94
Pros:
  • Great atmosphere
Cons:
  • Your kitchen manager over stepped and told me to leave

Preferred solution: Deal with the issues at restaurant. Replace TV’s that don’t work and fix the blinds that shield the sun from watching. It’s been broken for over a year

User's recommendation: Not to go there if the issues are not resolved

Debra C Qib

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives
Updated by user Aug 09, 2023

The store number is #055, 8123 Irlo Bronson Memorial Hwy, Kissimmee, Fl 34747. Phone number 407-238-****.

Original review Aug 09, 2023

Manager yelling at servers. Some have already left ms Siriluck who has been there for 7 years is thinking of leaving too.

There is no respect. Ms Siriluck is a wonderful server and we always ask for her and she had such a long face after being yelled at. Please can you do something about this. She works at store #055, 8123 Irlo Bronson Memorial Hwy, Kissimmee, Fl 34747.

Please help her before she leaves. She thinks he doesnt like her too.

View full review
Loretta D Hcw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norridge, Illinois

Terrible experience NEEDS TO BE ADDRESSED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 08, 2023

No response SO FAR. IM STILL WAITING AFTER THIS COMPLAINT. JULY 08, 2023

Original review Jul 08, 2023

Hello, i need to speak with the Executive Office., i have had terrible experiences regards to customer service at the Restaurant over the phone with a person named DANNY. FYI i had my food delivered.

Managers and Regional Manager are extremely unprofessional and so very rude. A LADY NAMED TINA TORI SEND ME A LETTER SAYING SHE WAS THE MANAGER & OFFERED ME A $20.00 GIFT CERTIFICATE AND TOLD ME TO CALL HER SO SHE CAN GIVE FACE TO MY ORDER. WHEN I CALLED THE MILLERS ALE CORPORATE OFFICE I SPOKE WITH LADY NAMED AMANDA. SHE SAID JOEL IS THE MANAGER AT THE NORRIDGE ILLINOIS LOCATION AT 4474 N.

HARLEM NOT MS. TINA TORI. THEN AMANDA TOOK MY COMPLAINT. I ALSO RECEIVED VOICEMAIL MESSAGES FROM A LADY AT THE CORPORATE OFFICE NAMED KAYLA.

AND SPOKE WITH HER ONCE BUT COULDNT TALK AT THAT TIME AND TOLD HER TO TELL AMANDA TO CALL ME AT A CERTAIN DAY & TIME SINCE WE KEEP MISSING EACH OTHER. I FINALLY RECEIVED THE CALL FROM AMANDA . I TOLD HER EXACTLY WHAT TRANSPIRED BETWEEN ME AND TINA TORI. SHE SEND A MESSAGE TO Harry Decker, THE REGIONAL MANAGER.

Tina accused me falsely I FOUND THIS OUT AFTER Harry Decker MENTION WHAT SHE SAID TO HIM. He SAID HE knows her for many years and cant believe what i said ABOUT HER. Truly this is terrible. Then he acted like he was offended because what I said TO HIM.

He definitely deserve it. I THINK HE MUST BE HAVING A AFFAIR WITH HER. THE WAY HE DEFENDED HER THROUGH EVERYTHING. THIS IS NOT CUSTOMER SERVICE.

He has no knowledge about being a Regional Manager. He threatened to block me IF I called HIM AGAIN. I TOLD HIM I WANT TO SPEAK WITH HIS BOSS. HE SAID FINE BUT I HAVE NOT RECEIVED A RESPONSE.

HARRY CALLED ME FROM THE FOLLOWING #FYI., 163* *** ****.

I will explain further once i receive a call from the Executive office also a email. But this requires to be on the phone. You can email me so we can coordinate please i am very busy nowadays.

THIS NEEDS TO BE RECTIFY PLEASE . TINA IS SAYING I ACCUSED HER OF RACISM.

AND THAT IS NOT SO. On the Contrary its the other way around. She accused me. And lied in a email.

I WAS TRYING TO EXPLAIN TO HER THE SITUATION SINCE I KEPT GETTING BAD FOOD.

I TOOK PICTURES AND VIDEOS OF THIS FOOD. SHE NEVER ASKED ME once TO SEND IT TO HER. She ended up hanging up on me.

I NEED TO EXPLAIN FURTHER PLEASE CALL ME AT 773 517 **** AFTER 12NOON CST.

YOU MUST KNOW WHAT IS GOING ON HERE.

Thank you. Loretta

View full review
Pros:
  • Gift certificate
Cons:
  • Bad food
  • And bad customer service

Preferred solution: A apology. And they need to either fire the Manager and Regional Manager for conspiracy.

User's recommendation: Dont buy there it's not worth it. Very BIAS MEAN PEOPLE

Amir C Cxt

I Can’t access my W2 form

I have been having trouble getting my 2022 w2 from my time at millers ale house and do not have access to my old passwords. My names is Amir Crawford and a good email to contact me is Acrawf0918@***.com

View full review

Preferred solution: My w2 form

Anonymous
map-marker Brandon, Florida

Cannot get Tampa on to answer their phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

NoVery upset that Ive called Millers Ale House on Columbus Drive in Tampa all day with NO answer. I accidentally left my credit card there last night and wanted to make sure they had it before I drove an hour to get it. Very disappointing!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article